She was responsive to texts, emails, and calls when we had questions or needed clarification. She is a friendly and thoughtful professional.
Being a REALTOR myself, I expect great service. She has never failed to deliver!
Happy Holidays! 🤶🏽
We clicked. Our personalities and communication was excellent. This was my first time purchasing real estate on my own so I was nervous. I had many, many detailed questions not just about the property, but also about Tucson and desert living. Gail was most knowledgable and patient. She showed up on time to pick me up and took the time to explain content and processes in detail. Furthermore, I learned that Gail is an outstanding problem solver. She knows how systems work, what internal and external resources are available and how to apply them to the existing challenge. I'm from Wisconsin (midwest) and sought an agent who was real, sincere, honest, trustworthy. Gail was that person.
Couldn't ask for a better agent to deal with.
We appreciated how she took her time to explain and made sure we knew everything that we needed to know and that everything was completed the right way. We had a wonderful experience.
Buying a home can be a stressful process, but it never felt that way, thanks to Gail's help. I would highly recommend Gail to anyone who is looking for a realtor.
Because we are from out of town, she helped us navigate a purchase with FaceTime, many e-mails, texts, etc. We would highly recommend her to our friends and family that wish to buy in the Tucson area. Neil & Debbie Jamieson
She made the let downs of not getting houses easier and was willing to take us to look at houses at the drop of a hat. We found our dream home. Thank you Gail!
I did notice that they were quick to recommend an insurance agent from the office who wasn't originally presented as a Long employee. So I can't really comment on my experience with 'Long Realty'. As to my agent, communication seems to be a challenge. And while I appreciate having an agent who "takes care of things", throughout the process, I always felt like I was operating in an information vacuum. And at times, I wasn't presented the right information, or "all of the details" which affected my decision making. For those of us who don't "buy and sell houses for a living", good communication is key. On the upside, my agent was extremely helpful in getting things done locally as I live out of state.
When I had a request, she was quick to take care of it as well. I think she was friendly but a bit inexperienced and will continue to get better the more sales she handles.